Terms of service

Last Updated: October 23, 2026

Welcome to Hash Mart! These Terms of Service ("Terms") govern your use of our website accessible at Hash Mart and the purchase of any products from our online store.

By accessing or using our website, placing an order, or engaging with our services, you agree to be bound by these Terms. Please read them carefully before using our website.

1. Overview & General Conditions

• Hash Mart ("we", "us", or "our") operates this online store.

• By using this site, you represent that you are at least the age of majority in your state or province of residence.

• We reserve the right to refuse service to anyone for any reason at any time.

• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or products without express written permission from us.

2. Products & Pricing

• Pricing: All prices listed on Hash Mart are in Pakistani Rupees (PKR) unless stated otherwise. We reserve the right to change prices or modify product details without prior notice.

• Product Availability: We make every effort to display accurate stock levels, but product availability is subject to change. We reserve the right to limit sales or quantities per order.

• Accuracy of Colors & Images: We strive to display product images and colors as accurately as possible. However, actual physical products may slightly differ due to screen resolutions, lighting, and manufacturing updates.

3. Orders & Cash on Delivery (COD) Verification

• When you place an order, you agree to provide complete, accurate, and up-to-date purchase and account information (including full name, correct delivery address, and an active phone number).

• Order Verification: For Cash on Delivery (COD) orders, our team may contact you via phone call, SMS, or WhatsApp to verify your order details before dispatch.

• We reserve the right to cancel or refuse any order if contact/delivery details are incomplete, incorrect, or if fraudulent activity is suspected.

4. Shipping & Delivery

• Delivery times and shipping fees are detailed in our Shipping Policy.

• We are not responsible for delivery delays caused by courier service disruptions, incorrect shipping addresses provided by the customer, or unforeseen circumstances beyond our control.

5. Returns, Replacements & Refunds

• All exchanges, returns, and refund requests are handled according to our Refund & Return Policy.

• If you receive a damaged, defective, or incorrect product, please contact us within [3 to 7] days of receiving your parcel at hashmart.trust@gmail.com.

6. User Conduct & Prohibited Uses

You are strictly prohibited from using our site or its content:

• For any unlawful or illegal purpose.

• To solicit others to perform or participate in any unlawful acts.

• To submit false or misleading information during checkout or communication.

• To upload viruses, malware, or any other malicious code.

• To infringe upon or violate our intellectual property rights or the rights of others.

7. Limitation of Liability

• Hash Mart shall not be liable for any indirect, incidental, or consequential damages resulting from your use of, or inability to use, our store, products, or services.

• In the event of a product issue, our liability is strictly limited to the replacement of the defective item or a refund of the purchase price paid for that specific product.

8. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.